1. Introduction
At TP Podiatry, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, how it is stored, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Personal Data We Collect
2.1 Personal Identification Information
– Full name
– Date of birth
– Address
– Telephone number
– Email address
– Emergency contact details

2.2 Special Category (Health) Data
As podiatrists, we must collect clinical information necessary for your care, such as:
– Medical history
– Medication details
– GP details
– Treatment notes and examination findings
– Imaging and diagnostic results
– Photographs (where clinically relevant)

2.3 Payment Information
– Billing information
– Card/payment details (processed securely; not stored)

2.4 Technical Information (Website/Online Booking)
– IP address
– Browser type
– Cookies (if applicable)
– Online booking records

3. How We Use Your Information
– To provide safe and effective podiatry treatment
– To maintain accurate clinical records
– To manage appointments and reminders
– To communicate regarding your care
– To process payments and invoices
– To comply with legal obligations and professional standards
– To handle complaints
– To send optional marketing communications (with consent)

4. Lawful Basis for Processing
– Article 6(1)(b) — performance of a contract
– Article 6(1)(c) — legal obligations
– Article 6(1)(f) — legitimate interests
– Article 9(2)(h) — medical diagnosis and treatment

5. How We Store and Protect Your Data
Your data is stored securely using encrypted systems, secure physical storage, password-protected devices, and secure cloud-based record systems.

6. How Long We Keep Your Data
– Adults: 8 years after last treatment
– Children: until age 25 (or 26 if seen at 17)
– Surgery/complex care: up to 25 years
– Financial records: 6 years

7. Sharing Your Information
We may share your data with:
– Your GP or healthcare providers
– Laboratories and imaging services
– Insurers or legal advisers
– Secure payment processors
– When required by law or safeguarding

8. Your Rights
You have the right to access, correct, erase, restrict, or object to processing, and to lodge a complaint with the ICO.

9. Marketing Communication
We may send updates only if you opt in. You may unsubscribe at any time.

10. Cookies
Our website may use cookies to improve user experience.

11. Changes to This Privacy Policy
Updated versions will be available on our website or in clinic.

12. Contact Us
TP Podiatry
15 Chorley New Road
BL1 4QR
Bolton, Greater Manchester